Dussel Rides (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or mobile applications (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information that can identify you, including but not limited to:

Full name
Email address
Phone number
Payment information
Account or reservation details

b. Location Information

To provide transportation services, we may collect:

Pickup and drop-off locations
Trip-related location data

c. Usage and Device Information

Automatically collected information may include:

IP address
Browser type or device information
Usage data related to our website or booking systems

2. How We Use Your Information

We use the information we collect to:

Provide, manage, and fulfill ride reservations
Process payments and confirmations
Communicate with you regarding bookings, updates, or support
Improve our services and customer experience
Maintain safety, security, and prevent fraud
Comply with applicable laws and regulations

3. How We Share Your Information

We may share your information with:

Drivers and operational staff to complete services
Payment processors to securely handle transactions
Service providers who assist with operations, communications, or analytics
Legal or regulatory authorities when required by law

We do not sell your personal information.

4. Data Retention

We retain personal information only for as long as necessary to:

Provide our Services
Fulfill legal, accounting, or regulatory obligations

When data is no longer required, it is securely deleted or anonymized.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission or storage is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have rights to:

Access the personal information we hold about you
Request corrections or deletion of your data
Object to or restrict certain data processing

You may exercise these rights by contacting us using the information below.

7. Children’s Privacy

Dussel Rides does not knowingly collect personal information from children under the age of 13 (or the minimum legal age in your jurisdiction). If such data is identified, it will be promptly deleted.

8. Third-Party Links

Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices or content of those third parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date. Continued use of our Services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Dussel Rides
📞 Phone: +1 678-619-2605
📧 Email: reservations@dusselrides.com